Frequently Asked Questions
Due to the wide variety of questions we receive about the Nickel Bed Tent, we’ve put together a Q&A guide to address the most common questions we receive.
Q. Will the Nickel Bed Tent hold up for my autistic child?
A. The Nickel Bed Tent is designed to withstand a lot of abuse however, there are so many varying degrees of children on the autism spectrum, that it’s virtually impossible to guarantee the Nickel’s durability. 90% of our customers are satisfied with its performance. For those whose children are more aggressive, we suggest reviewing the more customized bed products available.
Q. What is the Nickel made out of?
A. The Nickel Bed Tent’s fabric is made of polyester and is chemically treated with fire retardant.
Q. What are the dimensions of the Nickel Bed Tent?
A. The overall size of the tent, in inches, is: L=77, W=39, H=35.
Q. What happens if I buy the tent and it doesn’t work out for my child?
A. Due to the varying degrees of children with ASD, we look at each return on a case-by-case basis. As most of our customers already know, we’re in this business to help other families, and we will personally work with our customers to ensure satisfaction.
Q. What “tricks” have you learned from other parents on making the Nickel work well for their situation?
A. We’ve heard just about everything. Here are few tips from other parents:
Here are a few recommended examples:
Q. Are there plans to have the Nickel available in stores?
A. Not at this time but you never know. J
Q. How can we keep up to date on the status of the Nickel Bed Tent?
A. Simply go to our company’s Facebook page and select the “Like” button. We update our customers on the company and other helpful tid-bits from around the special needs community
Q. Can you travel with the Nickel Bed Tent?
A. Absolutely! Many of our customers use the Nickel specifically for travel. With the weight being only 4lbs, it’s ideal!
Q. Will I get a discount if I buy more than one tent?
A. Yes, we offer 10% off for multiple orders. Ready, Set, Bloom, LLC. will send you a company check for the amount saved after your order has been processed.
Q. I can’t seem to find a customer service number, where can I find this?
A. Ready, Set, Bloom, LLC. is a home-based business that is run by my husband and me. We do not have a customer service center and do most of our communication via email. If you need to speak to one of us, please email your request to email@example.com and we will most certainly contact you.
Q. Do you ship overseas?
A. No, at this time we have decided to ship only in the United States.
Q. What are the rubber rings for?
A. We’re constantly working on improving the Nickel. The most recent change was changing the poles and tent corners by adding grommets and rubber rings. The poles simply fit through the grommets and the rubber rings attach to the end of the poles. The idea is to keep the pole from slipping out of the grommet and allow the Nickel to remain intact when a child becomes aggressive within the tent. **CAUTION CHOKING HAZARD** DO NOT LET CHILD PLAY WITH RUBBER RINGS